If you’re not quite sure which size is right for you, refer to our size guides. They’re located next the available sizes for each of our products.

We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. Keep in mind that final sale products can't be returned or exchanged.

STANDARD:

Monday - Friday before 5pm

• $4.99 (FREE for orders over $100)
• Delivery time: 3-5 business days

EXPRESS:

Monday - Friday before 5pm

• $9.99 
• Delivery time: 1-3 business days

*Orders placed after the cut-off time will ship out the following business day. Excludes Special Order items.

Orders placed on weekends or holidays will be processed the next business day.

All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

No, at the moment we only ship within the United States.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@isamore.nl.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on final sale items or gift cards.

At ISAMODA, we offer many different types of sales throughout the year. One type of sale that you may come across is a final sale. Final sales can be a great way to snag a deal, but it's important to understand the rules and restrictions that come with them.

What is a Final Sale?

It's a sale where all purchases are considered final. This means that once you buy something, you can't return or exchange it. Final sales are typically offered on clearance items or end-of-season styles, and they often have a significantly reduced price.

When shopping for a final sale, it's important to keep a few things in mind:

• No returns or exchanges: Remember that all purchases during a final sale are considered final, meaning no returns or exchanges are allowed. So, make sure the item(s) is something you or someone in your friend and family circle will want and that it will fit them.
• Check the sizing: Since you won't be able to exchange the item, it's important to make sure you're buying the right size. Check the sizing chart and read any reviews to get an idea of how the item(s) fits.
• No price adjustments: Final sale items do not qualify for price adjustments or price matches.
• Sales tax: Depending on where you live, sales tax may still be added to the final sale price.

Overall, final sales can be a great way to score a deal on some ISAMODA styles you've had your eye on. So, don't hesitate to share the love and encourage your loved ones to grab some great deals during our final sales! Just make sure you understand the rules and restrictions before making a purchase.