Shipping policy

Receive free standard shipping on all orders over $100

SERVICE

SHIPPING CHARGE

ORDER PLACED

ORDER DELIVERED*

STANDARD

$4.99 (FREE on orders over $100)

Monday - Friday before 5pm

3-5 BUSINESS DAYS

EXPRESS

$9.99

Monday - Friday before 5pm

1-3 BUSINESS DAYS

*Orders placed after the cut-off time will ship out the following business day. Excludes Special Order items.

Orders placed on weekends or holidays will be processed the next business day.

All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.

 

Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@isamore.nl.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on final sale items or gift cards.